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BUT.HER © 2019

Returns

Not happy with your purchase Bae? No worries!

DOWNLOAD RETURNS FORM Here.

DOMESTIC ORDERS (INCLUDING CANADA):

RETURNS:

All Returns must be shipped to the following address:

BUT.HER Returns

Order #: ________ (your order number goes here)

1485 LEVERETTE ROAD APT 1707

WARNER ROBINS, GA 31088

RETURNS:

  • At this time we do not offer refunds or exchanges. You can return merchandise within 14 days of your delivery date for a store credit.

  • Request for returns after 14 days of your delivery will not be honored.

  • Ship your package using a trackable, insured shipping method, as we cannot accept responsibility for packages we do not ship. Please keep tracking details for your records. We do not guarantee that we will receive your returned item.

  • You will receive an email once your return has been processed. Please allow 3-7 business days from the time we receive your return for it to be processed and to receive your gift card via email. Your store credit is good for 90 days.

  • Keep in mind that you will be responsible for shipping cost for the returned items. 

  • All shipping cost are non refundable for your purchased items.

RETURN POLICY:

  • Merchandise must be returned within 14 days.

  • Merchandise must not be worn, altered, washed, damaged, and free of any stains, odors, or distinct smells including perfume.

  • Merchandise must have all tags attached.

  • Please note original shipping charges are Not Refundable.

NON-RETURNABLE:

  • All Items on the Sale.

  • Bodysuits and Swimwear.

  • All Handbags are FINAL SALE.

  • Items outside of return window - 14 days.

INTERNATIONAL ORDERS:

ALL INTERNATIONAL ORDERS ARE FINAL SALE!